California / CCPA Notice

Last updated: July 13, 2026

This California Privacy Notice explains how E-Waste Free Pickup, operated by Nezumi Tora LLC, may collect, use, share, and protect information from California residents and business contacts. It is written to serve the same purpose as a CCPA/CPRA-style notice while staying specific to this website and pickup service.

Table of contents

1. Information we collect
2. Categories of information
3. Sources of information
4. How we use information
5. How information may be shared
6. Cookies, analytics, and consent
7. How long information is kept
8. How information is protected
9. California privacy rights
10. How to make a request
11. California e-waste and documentation disclaimer
12. Contact

1. Information we collect

Depending on how you contact us, we may collect names, business names, phone numbers, email addresses, pickup addresses or service areas, job titles, contact preferences, equipment descriptions, pickup instructions, and customer messages.

The website may also collect basic technical information such as IP address, browser type, device type, pages visited, referring pages, approximate location, and security or diagnostic logs.

2. Categories of information

Information may include identifiers, business contact information, commercial or service-request information, internet or network activity, approximate location derived from website or service-area details, and professional or employment-related details when someone contacts us on behalf of a business.

We do not intentionally request sensitive personal information. Please do not send passwords, account numbers, personal files, medical records, employee records, or other sensitive data through the website, email, or text.

3. Sources of information

Most information comes directly from you when you call, text, email, submit a form or ask for pickup review. Some technical information may come from website hosting, security, analytics, consent, CRM, chat, or communications tools.

4. How we use information

We use information to review whether a pickup may qualify as free, respond to questions, schedule pickup appointments, coordinate logistics, maintain business records, prevent fraud or misuse, improve the website, and comply with legal obligations.

We may also use limited information to confirm service-area availability, request missing details, follow up on a pickup inquiry, document customer consent, or maintain internal notes about a requested service.

5. How information may be shared

We may share limited information with service providers that help operate the website, email, phone, analytics, security, hosting, CRM, scheduling, recycling, logistics, professional advice, or legal compliance. We may also share information if required to protect rights, safety, property, or comply with law.

When recycling, transport, documentation, or data-destruction support involves a downstream partner, only the information needed to complete or evaluate the requested service should be shared.

6. Cookies, analytics, and consent

This website uses a cookie consent banner. Analytics and chat tools are intended to load only after the appropriate consent choice. You can use the banner choices to accept, reject, or manage non-essential cookies where available.

If cookies are disabled, some website features, analytics, chat, or saved preferences may not work as expected.

7. How long information is kept

We keep information only as long as reasonably needed for service review, scheduling, business records, legal compliance, fraud prevention, security, accounting, or dispute handling. Backup systems may retain information for a limited period before normal deletion cycles remove it.

8. How information is protected

We use reasonable technical and organizational safeguards. However, no website, email, phone, text, or storage system can be guaranteed completely secure. Customers remain responsible for backing up and removing sensitive data from equipment unless a separate written data-destruction service is confirmed.

9. California privacy rights

California residents may have the right to know what personal information is collected, request access to certain information, request correction, request deletion, opt out of certain sharing or targeted advertising where applicable, and not be discriminated against for exercising privacy rights.

These rights are not absolute. We may need to keep certain information for security, legal, accounting, service, fraud-prevention, or recordkeeping reasons.

10. How to make a request

To make a California privacy request, contact us using the email or phone number below. We may need to verify your identity or authority before completing a request. If you use an authorized agent, we may request proof that the agent is allowed to act for you.

11. California e-waste and documentation disclaimer

California has specific requirements for covered electronic devices, universal waste, batteries, data-bearing devices, and business disposal practices. This website is general information only and is not legal, environmental, or data-security advice.

Do not rely on any R2, e-Stewards, ISO, DTSC, CalRecycle, permit, license, certificate, chain-of-custody, recycling, or data-destruction claim unless it is specifically stated in writing, verified, and applicable to the company or recycling partner named.

Ask before scheduling if your business requires specific documentation, asset lists, certificates, downstream recycler details, data-destruction records, or other compliance records.

12. Contact

Email: info@ewastefreepickup.com
Phone: 949-317-2333

This notice may be updated as the website, tools, service model, partners, or legal requirements change.