Privacy Policy

Last updated: September 1, 2026

E-Waste Free Pickup is operated by Nezumi Tora LLC. In this Privacy Policy, “E-Waste Free Pickup,” “we,” “us,” and “our” refer to Nezumi Tora LLC, which operates this website and request-review/referral service. E-Waste Free Pickup reviews requests and, if a request may be suitable, may refer it to our independent electronics recycling partner. E-Waste Free Pickup does not itself perform electronics pickup or recycling services. Our recycling partner decides whether to accept a request and performs any accepted service.

This Privacy Policy explains what information we collect through the website and related communications, how we use and disclose it, and the choices available to you.

Information We Collect

When you contact us or submit a business electronics request, we may collect information you choose to provide, including:

• Your name, company name, and job-related contact details
• Your email address, phone number, and preferred contact method
• The ZIP code or general service location for the request
• Equipment types, rough quantities, timing, and access notes
• Questions, messages, and other details you submit

Website hosting, security, consent, and similar tools may also collect basic technical information such as IP address, browser and device information, pages visited, referring pages, cookie preferences, and security or diagnostic logs.

How We Use Your Information

We may use the information we collect to:

• Respond to questions and communicate about your request
• Review and prequalify a request for possible evaluation by our recycling partner
• Share a suitable request with our recycling partner as described below
• Maintain business, consent, security, and support records
• Prevent misuse, troubleshoot problems, and protect the website
• Comply with applicable legal obligations
• Improve the website and request-review process

If you contact us or ask us to respond, we may use the phone number or email address you provide to answer and follow up about that question or request. For example, if you call us and provide an email address for follow-up, we may email you about that request. We may use text messages only when you provide any required separate text-message consent. Request-related communications are not promotional marketing. We may separately send optional promotional or marketing communications only as permitted by applicable law, and you may opt out of those communications at any time. Agreeing to the Terms or acknowledging this Privacy Policy does not enroll you in marketing.

Information Sharing

Your request first goes to E-Waste Free Pickup for review and prequalification. If it may be suitable, we may share the information you submit with our independent electronics recycling partner so our partner can evaluate and respond to your request. By submitting the request, you authorize this sharing. Our recycling partner—not E-Waste Free Pickup—decides whether to accept the request and provides any quote, schedule, contract, invoice, or service.

We may also disclose limited information to vendors that support website hosting, security, communications, consent management, and business records; to professional advisers; or to authorities when reasonably necessary to operate the website, protect rights or safety, or comply with law.

Cookies and Website Tools

The website may use necessary cookies for security and basic operation. Where a consent control is available, use it to manage non-essential analytics, chat, or similar tools. Disabling cookies may affect some website features or saved preferences.

Data Security and Equipment Data

We use reasonable safeguards for information handled through the website and related business systems, but no website, email, phone, text, or storage system can be guaranteed completely secure.

E-Waste Free Pickup does not take custody of equipment and does not provide data destruction. Do not send device contents or credentials with a request. Before accepting service, ask our recycling partner to explain any data-handling, destruction, chain-of-custody, or documentation terms you require.

Retention

We keep personal information only as long as reasonably necessary for request review, communications, business and consent records, security, legal obligations, and dispute handling. The period varies by the type of information and the reason it is retained. Backup and security systems may keep limited copies until their normal deletion cycle completes.

Your Privacy Choices

You may contact us to ask what personal information we have about you, request correction or deletion, or ask how we use or disclose it. We will review and respond to requests as required by applicable law.

You may also use available cookie controls, unsubscribe from optional email communications, or reply STOP to end optional text messages. Transactional replies needed to address an active request may still be sent through a method you requested.

California Residents

Depending on applicable law and current facts, California residents may have additional privacy rights. For more information about California privacy rights and how to make a request, review our California / CCPA Notice. You may also contact us using the information below. This policy does not make a blanket statement about whether a particular disclosure is legally classified as a sale or sharing.

Children

The website is intended for businesses and adults. We do not knowingly request personal information from children.

Changes to This Policy

We may update this policy as the website, request-review process, service providers, or legal requirements change.

Contact

If you have questions or a privacy request, contact us at info@ewastefreepickup.com or call 949-317-2333.